Frequently Asked Questions

A: No. If the system is working properly, the softener goes in bypass when regenerating. 

A: No. We will not be liable for anything that did not come from our company. 

A: That depends on your source water, how well you maintain your system, and how much water you use. A good average is 3-5 years for the carbon and 5-10 years for the resin.

A: Every month you should flush it. You should also clean your chlorine injector at this time while your system is depressurized 

A: A simple water test will tell you exactly how it's doing. Also, your nose knows best. If your water has odor, there is a problem. 

A: Electric water heater tanks have a part called an Anode Rod. Its job is to corrode so the tank does not. It must be periodically replaced. If you don't, the water will stink. If you have well water, you must obtain an Anode rod specifically for well water. Contact your water heater manufacturer for details. The phone number is on your tank. 

No. 

A: we do monthly services depending on the water system you have. 

A: yes we do water testing. we can come to you or bring us your water. In store we test for sulfur, hardness and iron.